18TBS Ltd have an ongoing commitment and vision to be a leader in the provision of mechanical & building services for a diverse range of public bodies & private commercial & industrial clients. This vision is underpinned by the relentless pursuit of innovation, benchmarked against the best in our and other industries and by maintaining a clear company-wide focus on excellence.

It is the Company’s intention to establish and maintain a quality system that is clearly focused on fully satisfying the needs and requirements of the industry and its Clients, in a cost effective manner and strive for continued improvement in quality and Client satisfaction.

It is Company policy to organise and maintain its systems of management in such a way that they clearly demonstrate procedures are in place through estimating, design and contract management.

17The management of quality involves every aspect of the Company’s operations and the aim is to create a working environment that, whilst being forward looking and innovative, nevertheless encourages all employees to recognise their own responsibility for quality and their personal involvement in achieving Client satisfaction.


Policy graphic

Click the icon above to read our quality policy.